Income Maintenance Caseworker III - Training and Work First Employment Services

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Duties/Responsibilities: The primary purpose of the position is to train eligibility staff to improve effectiveness, improve productivity, and help staff become motivated, skilled and effective workforce through which organizational goals are achieved. Training will encompass all programs within the Economic Services Division, but this position will be assigned with a specialization of Family and Children's Medicaid and Work First. In addition, this position would provide supportive services needed to move participants toward self-sufficiency: families on WFFA, families under 200% of the poverty level and non-custodial parents by conducting assessments, interviews, determining eligibility through completion of applications and redeterminations, and maintenance of a caseload for Work First Family Assistance and Work First Employment Services utilizing the North Carolina Families Accessing Services through Technology (NC FAST) system. This employee will also act as a local hearing officer in resolving client appeals of actions taken by the Income Maintenance caseworkers.

Preference will be given to those with Family and Children's Medicaid Experience.

Knowledge, Skills, Abilities: Thorough knowledge of income maintenance program assigned. Considerable knowledge of all agency and community programs and services which could affect the client/applicant. General knowledge of all income maintenance programs. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret a variety of regulations, policies, and procedure of varying complexity. Ability to work independently and prioritize work. Ability to instruct and evaluate the work of lower-level employees. Ability to train employees in new and existing rules, regulations, policies, and procedures. Ability to understand the needs and problems of clients/applicants. Ability to perform caseworker function under and within structured time frames.

Minimum Education/Experience: Two years of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.

Closing Date for Applications: Open until filled

Submit a completed State Application form: PD-107 (State Application) to Lee County DSS, Personnel Office, PO Box 1066, Sanford, NC, 27331-1066 or 530 Carthage Street, Sanford, NC, 27330. No resumes accepted unless a completed application form. Applications can be found on the Lee County government website.

Pre-employment drug screening is required.
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