Telecommunication Services includes all support systems for voice communications at Lee County Government. Work involves management of a physical trunking Mitel system as well as multi-node virtual gateway VoIP platform with centralized virtual enterprise voicemail. All county telephones reside on the VoIP platform. The IT Department supports digital/analog switching mechanisms, user headsets, dial tone management, call flow and routing, DIDs, greetings, extension add/moves/changes, and billing maintenance. The telephony platform includes as many as 600 VoIP telephones with digital and analog fax solution support as well.
Lee County IT Staff
Network and Enterprise Services
Application and Business Process Integration